Covey
Version 1.1.1
These Terms & Conditions ("Terms") govern your access to and use of the Covey mobile application and any related services (collectively, the "Service") provided by Covey ("we", "us", or "our").
By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Covey regarding the Service.
Covey is a private, end-to-end encrypted mobile application designed exclusively for two people in a relationship. The Service provides:
The Service is available on iOS and Android. Availability may vary by region. We do not offer the Service in jurisdictions where doing so would be prohibited by applicable law, including countries subject to comprehensive US export sanctions (see Section 8.2).
You must be at least 17 years of age to use the Service. The intimate-relationship nature of Covey makes it unsuitable for younger users. By creating an account, you represent and warrant that you are 17 years of age or older.
If we become aware that a user is under 17, we will immediately terminate that account and delete all associated data without notice.
By agreeing to these Terms, you represent that you have the legal capacity to enter into a binding contract under the laws of your jurisdiction.
You may not use the Service if doing so would violate the laws of your jurisdiction, including applicable export control and sanctions laws.
To use the Service, you must create an individual account using one of the supported sign-in methods: phone number (SMS verification), Google Sign-In, or Apple Sign-In. We may add or remove sign-in methods over time.
Each account is individually owned by the user who created it. Neither partner has superior rights over the other within a Pair.
The Service is designed to connect exactly two accounts into a "Pair." A Pair is created when one user generates a 6-character invite code or deep link and the other user accepts it. Key characteristics of a Pair:
To maintain the integrity of end-to-end encryption, only one device may be active per account at a time. Signing in on a new device deactivates the previous device.
Either user may disconnect from their partner at any time via Settings → Disconnect. Upon disconnection:
You may delete your account at any time via Settings → Delete Account. Account deletion is immediate and irreversible. Upon deletion:
Data that may remain: Cloud Function operational logs containing your UID are retained approximately 30 days by Google Cloud Logging. Content downloaded to your partner's device before deletion exists in their local database.
You are responsible for maintaining the security of your login credentials and your device. You must notify us promptly at [email protected] if you suspect unauthorized access to your account. Covey cannot access or recover your encrypted content if you lose your device; we strongly recommend enabling the in-app encrypted backup feature.
All personal content within the Service is end-to-end encrypted. This includes:
Encryption keys are generated on your device and are never transmitted to our servers. Our servers store only ciphertext for the above categories.
Covey is technically unable to read, access, or disclose the content of your E2EE data. This is a technical reality, not merely a policy commitment: our servers do not hold your decryption keys.
While we cannot access the content of your communications, we do process certain operational metadata necessary to deliver the Service. For example: message type and timestamps (to route notifications), file sizes (to enforce storage quotas), and delivery status flags (to power read receipts). See our Privacy Policy for a complete description.
Because encryption keys are stored on your device, Covey cannot recover your encrypted content if you lose access to your device and do not have a backup. We strongly recommend creating an encrypted backup (Settings → Backup) and storing your backup password securely. Covey is not liable for loss of data resulting from device loss, key loss, or failure to maintain a backup.
The encrypted backup stores your complete local database protected by a password of your choosing. Your backup password is never sent to our servers. Covey holds only a key-derivation salt, which is useless without your password.
Due to the nature of E2EE, Covey cannot provide the content of your communications or stored files to law enforcement, courts, or any third party, even when compelled by valid legal process. We can only provide account metadata and operational metadata that we hold. See our Privacy Policy for a full description of what we can and cannot provide.
Encryption protects your data in transit and on our servers. It does not protect against:
The Service is offered in two tiers:
Note: In-app purchase wiring (App Store / Google Play) is not yet implemented. Subscription features are active in the infrastructure but cannot be purchased through the app at this time. These Terms will be updated when in-app purchases are enabled.
One subscription covers both users in a Pair. The subscribing user purchases the subscription and both partners gain access to Premium features. If the Pair is dissolved:
Each Pair receives a unique referral code. When a new pair joins Covey using your referral code, both you and your partner may receive a Premium upgrade for a limited period. Referral Premium is subject to the couple subscription rule above: if you unpair, any Premium granted solely through a referral is revoked.
When in-app purchases are enabled, payments will be processed by Apple Inc. (App Store) or Google LLC (Google Play). By purchasing a subscription, you will agree to the applicable payment processor's terms. Covey does not store your payment card details.
When enabled, subscriptions will automatically renew at the end of each billing period unless cancelled at least 24 hours before the renewal date. You can manage and cancel your subscription at any time through your device's App Store or Google Play account settings. Cancellation takes effect at the end of the current billing period; you will not receive a refund for the unused portion, except as required by applicable law.
All purchases are final and non-refundable, except as required by applicable law or as stated in these Terms. For EU users, see Section 11.1 regarding the statutory right of withdrawal. If you believe you have been charged in error, contact us at [email protected] within 30 days of the charge.
You retain full ownership of all content you create, upload, or store through the Service ("User Content"). Covey claims no ownership over your User Content.
By using the Service, you grant Covey a limited, non-exclusive, royalty-free license to process and transmit your User Content solely as necessary to provide the Service. For example: to route encrypted messages between devices and to store encrypted files in the Vault. This license does not permit Covey to access, read, analyze, or use your content for any other purpose. Because your content is E2EE, Covey processes it only in encrypted form.
You may not upload, share, or store content that:
Because the Service is E2EE, Covey cannot proactively monitor content. If you become aware of illegal content within the Service, including content that violates applicable law or these Terms, you may report it to us at [email protected]. We will take appropriate action to the extent technically feasible, which may include account suspension and referral to law enforcement.
Covey complies with legal obligations relating to the reporting of CSAM to the National Center for Missing and Exploited Children (NCMEC) where applicable under US law (18 U.S.C. § 2258A).
The Service, including the Covey name, logo, app design, and all associated software, is owned by Covey and is protected by applicable intellectual property laws. You may not copy, modify, distribute, sublicense, or create derivative works based on our intellectual property without prior written consent.
If you provide us with feedback or suggestions about the Service, you grant us a perpetual, irrevocable, royalty-free license to use that feedback in any way, without obligation or compensation to you.
You agree not to:
You may not use the Service in violation of applicable US export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR), or US economic sanctions administered by the Office of Foreign Assets Control (OFAC). You represent that you are not located in, ordinarily resident in, or a national of a jurisdiction subject to comprehensive US sanctions (currently Cuba, Iran, North Korea, Syria, or the Crimea, Donetsk, and Luhansk regions of Ukraine), and that you are not otherwise a prohibited or restricted party.
You may terminate your account at any time via Settings → Delete Account. Termination does not entitle you to a refund of any prepaid subscription fees except as provided in Section 5.6 or applicable law.
We may suspend or terminate your account, with or without notice, if:
Where practicable, we will provide notice and an opportunity to remedy the breach before suspension or termination, unless the breach is of a nature that requires immediate action.
Upon termination or deletion of your account, your right to use the Service ceases immediately. Data deletion proceeds as described in Sections 3.5 and 3.6.
Before deleting your account, you can create an encrypted backup of your personal data via Settings → Backup. This produces a password-protected AES-256-GCM encrypted file containing your complete local database, which you can restore on any device using your backup password. Note that this is a binary encrypted format, not a human-readable export. Your backup password is yours alone. Covey cannot recover it.
The service is provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, Covey disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Service will be uninterrupted, error-free, or free from viruses or other harmful components.
To the maximum extent permitted by applicable law, Covey's total liability to you for any claims arising from or related to the Service shall not exceed the greater of (a) the total subscription fees you paid to Covey in the 12 months preceding the claim, or (b) USD $50.
In no event shall Covey be liable for indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of revenue, loss of relationship, or lost profits, even if we have been advised of the possibility of such damages.
Nothing in these Terms limits or excludes Covey's liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited by applicable law (including consumer protection laws in your jurisdiction).
This section applies to users located in the European Union or European Economic Area and supplements the rest of these Terms.
If you are an EU/EEA consumer, you have the right to withdraw from a subscription contract without giving any reason within 14 days of purchase (the "Withdrawal Period") under the EU Consumer Rights Directive.
However, by confirming your subscription purchase and requesting immediate access to the Service, you expressly acknowledge that the Service commences immediately upon your request and you consent to waiving your right of withdrawal once the Service has been fully performed within the Withdrawal Period. For subscriptions that begin with a free trial, the Withdrawal Period begins on the date of conversion to a paid subscription.
To exercise the right of withdrawal before expiry, contact us at [email protected]. We will process any applicable refund within 14 days using the same payment method as the original transaction.
Nothing in these Terms affects your statutory rights as a consumer under applicable EU law, including the EU Consumer Rights Directive and local implementing legislation. Any provision of these Terms that is inconsistent with mandatory consumer protection law in your country of residence shall be superseded by that law to the extent of the inconsistency.
For EU/EEA consumers, disputes shall be governed by the laws of the State of Texas, USA, except that the mandatory consumer protection provisions of your country of residence shall apply where required by EU law or local implementing legislation. Nothing in this section prevents you from invoking the protection of the mandatory rules of the country in which you are habitually resident.
EU users may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
This section applies to users located in the United States and supplements the rest of these Terms.
These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Please read this section carefully. It affects your legal rights. By agreeing to these Terms, you are waiving the right to resolve disputes in court, except as set out below.
Except as set out in Section 12.3, you and Covey agree to resolve any dispute, claim, or controversy arising from or relating to these Terms or the Service (a "Dispute") through binding individual arbitration rather than in court. This agreement applies regardless of whether the Dispute arises in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and includes disputes about the existence, validity, or scope of this arbitration agreement.
Arbitration shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (available at adr.org), or, if the AAA is unavailable, by another arbitration provider agreed upon by the parties. The arbitration shall be conducted in English and may be conducted virtually or in Texas. The arbitrator's decision shall be final and binding and may be enforced in any court of competent jurisdiction. The arbitrator shall have the authority to award any relief that a court could award, including injunctive or declaratory relief, but only on an individual basis.
Filing fees and arbitrator compensation shall be allocated pursuant to the AAA Consumer Arbitration Rules. If a Dispute involves claims of $10,000 or less, Covey will pay your reasonable AAA filing fees unless the arbitrator determines the claims are frivolous.
Either party may bring the following claims in a court of competent jurisdiction regardless of this arbitration agreement:
You and Covey agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding.
The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative, class, or collective proceeding. If this class action waiver is found unenforceable with respect to any particular Dispute, then that Dispute shall proceed in court and not in arbitration.
You may opt out of the arbitration agreement by notifying us in writing at [email protected] within 30 days of first accepting these Terms. Your notice must include your name, the email address associated with your Covey account, and a clear statement that you are opting out of arbitration. Opting out does not affect any other provision of these Terms.
For California residents: your subscription will automatically renew until you cancel. You may cancel at any time through your App Store or Google Play account settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for the unused portion of a subscription period, except as required by California law.
We may update these Terms from time to time. If we make material changes, we will notify you by in-app notification and/or email at least 30 days before the changes take effect. The updated Terms will be available in the app and on our website. Continued use of the Service after the effective date of the revised Terms constitutes acceptance. If you do not agree with the changes, you must stop using the Service and may delete your account before the effective date.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Covey regarding the Service and supersede all prior or contemporaneous agreements, understandings, and representations relating to the subject matter herein.
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable; if modification is not possible, it shall be severed. The remaining provisions shall continue in full force and effect.
Our failure to enforce any provision of these Terms on any occasion shall not constitute a waiver of our right to enforce it on another occasion.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to a successor entity in connection with a merger, acquisition, or sale of substantially all of our assets, without your consent, provided the successor assumes our obligations under these Terms.
Covey shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including natural disasters, acts of government, war, civil unrest, pandemics, or infrastructure failures.
These Terms do not create any third-party beneficiary rights.
These Terms are made available in English and additional languages. In the event of any conflict between the English version and a translated version, the English version shall prevail, except where applicable law in a user's jurisdiction requires otherwise.
The Service is currently operated as a sole proprietorship. These Terms form a binding agreement between you and the operator of the Service. We are in the process of forming a limited liability company that will assume operations of the Service. When that transition is complete, we will update these Terms to reflect the change and provide notice to users; the substance of these Terms will not be altered by that update.
For all inquiries (general questions, legal matters, billing, security disclosures, content reports, privacy and data rights, arbitration opt-outs, and EU withdrawal requests), please reach us at: